Last updated: 1 May 2026
Kosentia ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what rights you have over it.
This policy applies to all personal information collected through our website at kosentia.com, including our contact form, newsletter subscription, and any direct correspondence.
Kosentia is based in Nairobi, Kenya and operates in compliance with the Kenya Data Protection Act, 2019 (KDPA) and applicable data protection principles.
We collect only the information necessary to respond to your enquiry and deliver our services. This includes:
Information you provide directly:
Information collected automatically:
We do not collect sensitive personal data (such as financial account details, health data, or national ID numbers) through this website.
We use the information you provide for the following purposes:
We will not use your information to send unsolicited marketing communications. If we follow up after your initial enquiry, it will be directly related to that enquiry and proportionate in frequency.
Your information is stored securely and access is limited to authorised personnel at Kosentia. We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
Contact form submissions are transmitted over encrypted connections (HTTPS). We do not store payment information on our website any payment processing for engagements is handled through separate, secure systems specified in individual engagement agreements.
While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
We do not sell, rent, or trade your personal information. We will not share your information with third parties except in the following circumstances:
We will notify you before your information is shared in any circumstance not listed above.
Our website uses a minimal set of cookies to function correctly and to understand how visitors use the site. We do not use advertising cookies or cross-site tracking.
You can disable non-essential cookies through your browser settings. This will not affect your ability to use the website or submit an enquiry.
Under the Kenya Data Protection Act, 2019, you have the following rights regarding your personal information:
Request a copy of the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where no longer necessary.
Object to processing of your information for direct marketing purposes.
Withdraw consent at any time where processing is based on consent.
Lodge a complaint with the Office of the Data Protection Commissioner of Kenya.
To exercise any of these rights, contact us at hello@kosentia.com. We will respond within 14 working days.
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected:
After the applicable retention period, your information will be securely deleted or anonymised.
Our website and services are directed at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at hello@kosentia.com.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page reflects the most recent revision. We will notify active subscribers of material changes via email.
Continued use of our website after a policy update constitutes acceptance of the revised policy.
For any questions, requests, or concerns about this Privacy Policy or how we handle your information:
For complaints unresolved by Kosentia, you may contact the Office of the Data Protection Commissioner of Kenya at odpc.go.ke.